Logo Odournet - Independent odour measurement, assessment and control consultants
Home
  • About UsRead about our structure and governance.
    • Who we areRead about our structure and governance.
    • Our commitmentOdournet has a proven track record in assisting industry with environmental odour management.
    • Careers
    • Our ExpertsDo you need to speak with an odour expert? Our senior staff are ready to provide expert opinion, comment and analysis, and are available for in-depth interviews on a wide-range of odour related topics.
    • NetworkWe simply couldn’t do it all without the close cooperation of some other companies. Find out more about our partnership working here.
    • Recent Innovations
  • Odour ServicesWith more than 30 years of experience Odournet offer a full range of services to identify, measure, assess and control environmental odour; and manage conflict and stakeholder expectation.
    • Odour emission measurementOdournet consultants are highly experienced in the measurement of odour emissions across all types of industry. We offer a comprehensive range of services.
    • Odour analysisOur sensory laboratories and state of the art Molecular Laboratory, are specialized in odour analysis. Our sensory labs offer accredited olfactometry analysis to EN13725 as well as hedonic tone and character analysis.
    • Odour impact assessmentWe offer a full range of services to assess the odour impact of existing and proposed installations for planning, and nuisance investigation or to support capital investment.
    • Dispersion ModellingOdournet offer a full range of advanced dispersion modelling services for investigation and assessment of air quality and odour related issues.
    • Fugitive Emissions & Leakage TestingEffective containment of odours in tanks or buildings is an important odour management technique. We offer a full range of services to assess leakage potential.
    • Odour Control System AdviceExplore our comprehensive range of services designed to provide information and offer solutions – from providing odour control system advice to managing complaints.
    • Expert witnessesOdournet consultants have extensive experience as expert witnesses and support you in cases related to planning, nuisance, contract disputes arbitration/mediation proceedings.
    • Applied odour trainingWe offer a full range of training related to odour monitoring, assessment and control. Our training programs can be delivered anywhere in the world and we offer we both standard and bespoke training packages.
    • Odour surveysOdour surveys take many forms and applied for planning and nuisance investigation purposes. As odour specialists, Odournet can design the survey that best fits your needs and your budget.
    • Odour control system performance testingOdournet’s specialist knowledge of a wide range of odour control technologies means we can deal with the groundwork for you.
    • Software ServicesOdournet can offers a range of software and products to enhance odour management including continuous odour monitoring platforms, and odour sampling equipment and consumables.
    • Odour complaints management
    • Product Testing
    • Global ProjectsOdournet is a privately owned micro multinational employing approximately 30 specialist staff across four countries on three continents
  • Laboratories
  • Industry sectorsFind out how we manage environmental odour in your industry sector.
    • Emissions from livestock activitiesOdour emissions from livestock production and animal waste management
    • Refinery odour controlRefinery odour control
    • Biofuels and anaerobic digestion plantsOdour from biofuels and anaerobic digestion
    • Subcontracting for environmental nuisanceSubcontracting for environmental nuisance issues
    • Emissions from pet food processingOdour emissions from pet food processing
    • Emissions from food productionOdour emissions from food production
    • Foundry emissionsFoundry emissions
    • Development planningOdour management in development planning
    • Regulation studies for the public sectorOdour studies for the public sector
    • Tobacco processingTobacco processing emissions
    • Waste site odour emissionsWaste site odour emission and control
    • Wastewater and sewageWastewater and sewage odour control
    • Rendering sectorOdour management in the rendering sector
    • Composting emissionsOdours from industrial composting of organic materials
  • TestimonialsA collection of comments about our services and products from satisfied clients
  • News
  • Contact
    • Odournet global projectsOdournet is a privately owned micro multinational employing approximately 30 specialist staff across four countries on three continents

Odournet External Complaints Procedure_190401_Issue 1

Odournet External Complaints Procedure_190401_Issue 1

Sidebar Menu

Odournet Complaints Procedure

  • About UsRead about our structure and governance.
    • Who we areRead about our structure and governance.
      • Imprint
    • Our commitmentOdournet has a proven track record in assisting industry with environmental odour management.
      • Our involvement in working groups
      • Corruption management policies
      • Slavery Statement
    • Careers
    • Our ExpertsDo you need to speak with an odour expert? Our senior staff are ready to provide expert opinion, comment and analysis, and are available for in-depth interviews on a wide-range of odour related topics.
    • NetworkWe simply couldn’t do it all without the close cooperation of some other companies. Find out more about our partnership working here.
    • Recent Innovations
  • Odour ServicesWith more than 30 years of experience Odournet offer a full range of services to identify, measure, assess and control environmental odour; and manage conflict and stakeholder expectation.
    • Odour emission measurementOdournet consultants are highly experienced in the measurement of odour emissions across all types of industry. We offer a comprehensive range of services.
    • Odour analysisOur sensory laboratories and state of the art Molecular Laboratory, are specialized in odour analysis. Our sensory labs offer accredited olfactometry analysis to EN13725 as well as hedonic tone and character analysis.
    • Odour impact assessmentWe offer a full range of services to assess the odour impact of existing and proposed installations for planning, and nuisance investigation or to support capital investment.
    • Dispersion ModellingOdournet offer a full range of advanced dispersion modelling services for investigation and assessment of air quality and odour related issues.
    • Fugitive Emissions & Leakage TestingEffective containment of odours in tanks or buildings is an important odour management technique. We offer a full range of services to assess leakage potential.
    • Odour Control System AdviceExplore our comprehensive range of services designed to provide information and offer solutions – from providing odour control system advice to managing complaints.
    • Expert witnessesOdournet consultants have extensive experience as expert witnesses and support you in cases related to planning, nuisance, contract disputes arbitration/mediation proceedings.
    • Applied odour trainingWe offer a full range of training related to odour monitoring, assessment and control. Our training programs can be delivered anywhere in the world and we offer we both standard and bespoke training packages.
    • Odour surveysOdour surveys take many forms and applied for planning and nuisance investigation purposes. As odour specialists, Odournet can design the survey that best fits your needs and your budget.
    • Odour control system performance testingOdournet’s specialist knowledge of a wide range of odour control technologies means we can deal with the groundwork for you.
    • Software ServicesOdournet can offers a range of software and products to enhance odour management including continuous odour monitoring platforms, and odour sampling equipment and consumables.
    • Odour complaints management
    • Product Testing
    • Global ProjectsOdournet is a privately owned micro multinational employing approximately 30 specialist staff across four countries on three continents
  • Laboratories
  • Industry sectorsFind out how we manage environmental odour in your industry sector.
    • Emissions from livestock activitiesOdour emissions from livestock production and animal waste management
    • Refinery odour controlRefinery odour control
    • Biofuels and anaerobic digestion plantsOdour from biofuels and anaerobic digestion
    • Subcontracting for environmental nuisanceSubcontracting for environmental nuisance issues
    • Emissions from pet food processingOdour emissions from pet food processing
    • Emissions from food productionOdour emissions from food production
    • Foundry emissionsFoundry emissions
    • Development planningOdour management in development planning
    • Regulation studies for the public sectorOdour studies for the public sector
    • Tobacco processingTobacco processing emissions
    • Waste site odour emissionsWaste site odour emission and control
    • Wastewater and sewageWastewater and sewage odour control
    • Rendering sectorOdour management in the rendering sector
    • Composting emissionsOdours from industrial composting of organic materials
  • TestimonialsA collection of comments about our services and products from satisfied clients
  • News
  • Contact
    • Odournet global projectsOdournet is a privately owned micro multinational employing approximately 30 specialist staff across four countries on three continents
  • Odournet Groupsensory experts since 1980
    • Contact
    • News
    • Experts
    • Network
    • Privacy Policy
    • Data integrity policy
  • Environmental
    • Sensory odour analysis
    • Molecular analysis
    • Consultancy
    • Air modelling
    • Global projects
    • Industry sectors
    • Testimonials
  • Services
    • Environmental
    • Product testing

Social Links

  • Linkedin
  • Twitter
  • Facebook

Copyright

The Odournet Holding BV web pages are for information only. Content may be changed at any time. © 1999 - 2020. Odournet is a registered trade mark.

Legal

  • Imprint
  • Privacy Policy
Contact us
close slider

    Yes! I would like to receive updates (by email or phone) about services, news, offers from Odournet

    I have read and agree to the Privacy Policy Our Privacy Policy